Privacy Policy

Real Cable Group Ltd – Privacy Notice

Last Updated: February 2026

Real Cable Group Ltd (“we”, “us”, “our”) provides IT networking, cabling, and power products across the UK. We are committed to protecting your personal data and using it responsibly.

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Who is the Data Controller?

We are the data controller for the personal data we collect. You can contact us by:

• Phone: 01509 320777
• Email: support@realcable.co.uk
• Post: Real Cable Group Ltd, Unit 3, Quorn Business Quarter, Loughborough Road, Mountsorrel, Loughborough, LE12 7XF

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Who This Notice Applies To

Please follow the links that best describe your relationship with us:

• Applicant for employment
• Supplier
• Client

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Purpose and Legal Basis for Processing

We process personal data to provide high-quality service to our clients. The lawful bases include:

1. Performance of a Contract: Processing is necessary to fulfil a contract or to take steps before entering one.
2. Legal Compliance: Processing is necessary to comply with the law.
3. Consent: Where required, we will obtain your consent for processing.
4. Legitimate Interests: Processing is necessary for our business interests or those of our clients, unless your privacy rights override these interests.

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Sources of Personal Data

We may collect personal data:

• Directly from you when engaging with our company
• From your employer as a B2B point of contact

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Your Rights

Under UK GDPR, you have the following rights:

1. Right to be Informed: Receive clear information about how your data is used.
2. Right of Access: Request a copy of your personal data.
3. Right to Rectification: Correct inaccurate or incomplete data.
4. Right to Erasure: Request deletion of your personal data (subject to legal and contractual obligations).
5. Right to Restrict Processing: Limit how your data is used in certain circumstances.
6. Right to Data Portability: Receive your data in a structured, machine-readable format.
7. Right to Object: Object to processing based on your situation.

You may also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Requests can be submitted by email to support@realcable.co.uk. There is no fee, and we will respond within 30 days. We may request proof of identity before processing.

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Information You Provide

When registering or contacting us, we may collect:

• Name, email, and phone number (mobile and landline)
• Company name
• IP address
• Email correspondence content

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Third-Party Links

Our website may link to other sites. We are not responsible for their practices or content. Once you leave our site, their privacy policies apply.

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How We Use Your Information

• Stored securely in the UK or EEA
• Used to provide prompt service and improve your experience
• Used to manage your requirements and respond to enquiries

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Retention of Personal Data

• Emails and personal information: 7 years (legal/industry best practice)
• Employee data: duration of employment
• Unsuccessful job applicants: 3 months

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Recipients of Your Data

Where necessary to meet legal obligations or legitimate business interests, your data may be shared with:

• Banks
• Solicitors
• HMRC
• IT providers and website developers

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Cookies

We do not use first-party or third-party cookies on our website.

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Changes to This Privacy Notice

We will update this notice as needed. Updates will be posted on our website to keep you informed of how your data is collected, used, and shared.

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Further Information

For questions or to exercise your rights, contact support@realcable.co.uk.